Vizzhive is committed to protecting the privacy of visitors to our website, https://vizzhive.com/ (the Website). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or interact with us.

By using our Website, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information from and about users of our Website, including:

Personal Information:

This includes information that can be used to identify you directly or indirectly. We collect:

• Names
• Email addresses
• Company name
• Website URL
• Country
• Project brief details (as submitted through forms)

Usage Data:

This includes information about how you access and use our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This also includes your browse behavior on our site.

2. How We Collect Information

We collect information through various methods:

Direct Interactions:

We collect Personal Information when you voluntarily provide it to us through:

• Contact forms
• Newsletter sign-ups
• Direct email communications with us

Automated Technologies:

As you navigate through and interact with our Website, we may use automated data collection technologies to gather Usage Data:

Cookies:

We use cookies to understand website usage and improve your experience. We provide a cookie consent banner to allow you to manage your cookie preferences, as required by applicable law. These include:

• Analytics Cookies: Used to analyze website traffic and user behavior (e.g., through Google Analytics)
• Functional Cookies: Used to enhance website functionality and remember your preferences

Analytics Tools:

We use tools like Google Analytics and Microsoft Clarity to collect and analyze Usage Data, helping us understand how visitors interact with our Website.

CRM Integrations:

Data submitted through forms may be integrated into our Customer Relationship Management (CRM) systems.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Inquiries: To respond to your questions, comments, and requests submitted through contact forms or other channels.
• To Send Marketing Communications: To send you newsletters, promotional materials, and other information about our services that may be of interest to you, based on your consent where required.
• To Improve Website User Experience: To personalize your experience on our Website and ensure that content is presented in the most effective manner for you and for your computer or device.
• To Analyze Website Traffic: To monitor and analyze trends, usage, and activities in connection with our Website to improve our services and understand our audience.
• To Provide Digital Marketing Services: If you become a client, the information you provide may be used in the context of delivering our digital marketing services to you.

4. Disclosure of Your Information

We may disclose your personal information to the following categories of third parties:

Service Providers:

We engage trusted third-party service providers to perform functions on our behalf and help us operate our business. These include:

• CRM providers (for managing customer relationships)
• Email marketing platforms (for sending communications)
• Analytics providers (e.g., Google Analytics for website usage analysis)

These third parties are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

Third-Party Links:

Our Website may contain links to third-party sites (e.g., LinkedIn, Google Ads). We are not responsible for the privacy practices or the content of these third-party websites.

Legal Requirements:

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Vizeld Private Limited
• Act in urgent circumstances to protect the personal safety of users of the Website or the public
• Protect against legal liability

5. Data Security

We have implemented robust measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: Data transmitted over our website is encrypted.
• Secure Servers: Our data is stored on secure servers with restricted access.
• Access Controls: Access to personal information is restricted to authorized personnel who need the information to perform their job functions.
• Employee Training: Our employees receive training on data protection and privacy best practices.
• Data Retention: We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law, typically no longer than 2 years after your last interaction with us, unless otherwise mandated.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information:

• Access, Update, or Delete: You have the right to access, correct, or request the deletion of your personal data that we hold. For EU residents, you may also request data portability or restrict processing.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
• Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

To exercise any of these rights, please contact us at admin@vizzhive.com. We will respond to font-medium your request in accordance with applicable law.

7. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. International Data Transfers & Specific Regional Disclosures

Your information, including personal information, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

By providing your information, you consent to this transfer.

Specific Regional Disclosures:

California Residents (CCPA/CPRA):

• As a California resident, you have the right to request that we disclose what personal information we collect, use, disclose, and sell. You also have the right to request deletion of your personal information and to opt-out of the sale or sharing of your personal information. Vizeld does not sell your personal information as defined by the CCPA/CPRA.
• We do not use or disclose sensitive personal information for purposes that would require us to offer a Limit the Use and Disclosure of Sensitive Personal Information right under the CCPA/CPRA.

Canadian Residents (PIPEDA):

Under PIPEDA, you have the right to access your personal information held by us and to challenge the accuracy and completeness of the information and have it amended as appropriate. You also have the right to withdraw your consent to the collection, use, and disclosure of your personal information, subject to legal and contractual restrictions.

Indian Residents (Digital Personal Data Protection Act, 2023):

Under the DPDP Act, you have rights as a Data Principal, including the right to access information about processing, correction and erasure of personal data, grievance redressal, and nomination. We will process your personal data in accordance with the principles of the DPDP Act, including purpose limitation and data minimization.

EU Residents (GDPR):

Under the General Data Protection Regulation (GDPR), if you are an EU resident, you have additional rights regarding your personal data, including the right to: access, rectify, erase, restrict processing of, and port your data. You also have the right to object to processing and to lodge a complaint with a supervisory authority. Contact us at info@vizeld.com to exercise these rights.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify registered users of material changes by email and post updates on this page for all visitors. We encourage you to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

admin@vizzhive.com